Shipping policy

Where We Ship

We currently ship to all 50 U.S. states. At this time, we do not offer international shipping.

Processing Times

Orders are processed within 1–3 business days after your order is placed. Once shipped, you’ll receive a confirmation email with tracking information.

Please note: Processing times may be slightly delayed during high-volume periods, holidays, or product launches. We appreciate your patience.

Shipping Methods & Delivery Times

• Standard Shipping (3–7 business days)

• Expedited Shipping (2–3 business days) – available at checkout for an additional cost

Shipping times are estimated and may vary based on location and carrier delays. Once a package leaves our facility, delivery times are out of our control.

Shipping Rates

Shipping rates are calculated at checkout based on your order total, weight, and delivery address. Free shipping may be available during promotional periods.

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number. Please allow up to 24 hours for tracking info to update.

Lost or Stolen Packages

Areca Candy Co. is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package is missing, please contact the carrier directly or reach out to us at [your support email], and we’ll do our best to help.

Address Issues

Please double-check your shipping address before completing your order. We are not responsible for delayed or misdelivered orders due to incorrect or incomplete addresses.

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